Add Email Alias in SailPoint ISC

Important: Email Alias Naming Restriction

You CANNOT use your last name when creating or changing an email alias.

When selecting an email alias, choose an alternate email prefix that does not include your last name.

Review your proposed email alias before submitting the request to ensure that it follows this restriction.

Before You Begin

  • You must have access to Vanderbilt SailPoint ISC.
  • You must be able to authenticate using OneVU credentials or access SailPoint ISC through your OneVU dashboard.
  • Have your desired alternate email alias prefix ready.
  • Inactive SSO sessions automatically time out after 30 minutes.

Instructions

Step 1: Sign in to SailPoint ISC

  1. Open the SailPoint dashboard and sign in with your OneVU credentials.
  2. Alternatively, access SailPoint ISC from your OneVU dashboard using the SailPoint ISC application tile.
  3. After authentication, you will be directed to the SailPoint homepage.

Step 2: Open the Email Alias Form

  1. From the SailPoint homepage, select Launchpad.
  2. Locate the form titled END USER – Add Email Alias.
  3. Click Launch.
  4. When prompted, click Launch again to continue or Cancel to exit.

Note: The form will appear under In Progress until the request is completed.

Step 3: Verify Your Identity Information

Review the pre-populated Identity Details to verify that they match your account.

These details include:

  • Primary Email Address: Displays your primary email address.
  • Current Email Address: Displays your currently designated email address.

Step 4: Enter Your New Email Alias

Complete the following fields:

  • Alternate Email Prefix 1 (Required): Enter your desired alternate email prefix. Do not use your last name.
  • Numeric Suffix 1 (Optional): Enter a numeric suffix for your first alternate email alias, if needed.

Email Alias Requirements:

  • Your last name cannot be used as part of your email alias.
  • The first alternate email prefix is required.
  • Numeric suffixes are optional.
  • Numeric suffixes cannot start with 0.
  • Numeric suffixes cannot be greater than 99.

Step 5: Submit Your Request

This is only a request; confirmation depends on verifying that the submission is not already in use.

  1. Enter information in the Comments field, if applicable.
  2. Review your selected email aliases and primary email address.
  3. Verify again that your last name is not included in your requested email alias.
  4. Click Submit to complete the request.

What Happens Next?

  • If your request is approved. No additional approval is required. If your request is not approved, you will receive an email with additional information.
  • The completed request will appear in the Recently Completed section of Launchpad.
  • Updated email information will be reflected in SailPoint ISC shortly after submission.

Frequently Asked Questions

Can I use my last name as my email alias? No. Your last name cannot be used when creating or changing an email alias. Select a different prefix that does not include your last name.

Can I request more than one alternate email alias? Yes. The form provides fields for up to two alternate email prefixes. The second prefix is optional.

Do I need approval to change my email alias? No. Email alias requests submitted through the SailPoint form are automatically approved.

Can I choose which email address is primary? Yes. The form includes a required Primary Email Address selection.

When will my change appear? Updated email information should appear in SailPoint shortly after submission.

 

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