Service Catalog

Categories (9)

Academic and Administrative Systems

Discover robust solutions for handling human resources and financial management needs with Oracle's systems. Get support for setup, usage, and troubleshooting to streamline administrative tasks effectively.

Accounts and Access Management

Involves managing and controlling user access to various IT resources, systems, and facilities across academic, administrative, and research departments. This service subcategory ensures that authorized personnel have appropriate access privileges while safeguarding university data and resources from unauthorized use or breaches.

Classroom and Research Computing

Get support for all your classroom Audio Visual (A/V) needs. Learn how to set up, troubleshoot, and optimize A/V equipment to enhance your teaching and learning experience.

Communication and Collaboration

Encompasses a suite of digital platforms and applications designed to facilitate seamless communication, teamwork, and information sharing among faculty, staff, and students.

Consulting and Advising

Explore resources and procedures for business continuity and disaster recovery planning. Learn how to initiate requests and ensure preparedness to maintain operations in unforeseen circumstances.

Cybersecurity

Learn how to recognize and defend against phishing attacks. Discover strategies to protect your personal information and avoid falling victim to online scams.

Internet and Network

Discover solutions for wired and wireless connectivity using VuNet. Get support for setting up, troubleshooting, and optimizing your network connection to ensure seamless access to Vanderbilt University's resources.

Servers, Database, and Infrastructure

Explore datacenter services for reliable and secure hosting of your area's infrastructure. Learn about options for storage, management, and protection of critical data and applications.

Software and Computing Devices

VUIT fully supports all university-owned endpoint devices (desktops, laptops, tablets) within the four-year lifecycle. University-owned endpoint devices that are outside of the four-year lifecycle are supported to the best of our ability.

Support for personal devices is limited to connection to VU resources and services such as Wi-Fi, email, and printers. VUIT is responsible for management of all University-owned endpoint devices and services used to manage those devices.