Academic and Administrative Systems General Request

Service Description

This service offers comprehensive support for other Academic and Administrative Systems requests. If you do not find the service that you are looking for or don't know what to choose, please use this request for support on our various services.

These services include alumni services, Brightspace, card access, DocuSign, faculty systems, library, Salesforce, UKG Kronos timekeeping and scheduling, VUPS support, YES, and many others. 

 Click to expand the topics below

eSignature (DocuSign) is a University-approved solution for collecting electronic signatures on documents. Anyone can sign DocuSign documents, including people outside of the university. Vanderbilt University (VU) employees can initiate requests for signatures after establishing a DocuSign departmental or unit account. 

How do I get the service?

Vanderbilt University has a limited number of DocuSign envelopes available under its contractual agreement. Due to these limitations, academic and administrative units may incur charges for envelope usage.


To ensure transparency and proper oversight, Chief Business Officer (CBO) approval is required before new users can be added to DocuSign. This process helps confirm that units are aware of and agree to any potential charges associated with DocuSign use.


When submitting a request for DocuSign access, please attach the CBO’s approval email to the request form. Requests without documented approval will not be processed.

How do I get the service?

To access this service, follow these steps:

  1. Review the related knowledge articles for further information.
  2. For help, select the "Request Service" button on this page.
  3. Fill in the form with all the required information.

Contact for Further Assistance:

For additional help, please contact:

  • Help Desk: 615-343-9999
  • You may also chat with us by using the chat function found at the bottom of the page.
 
Request Service

Related Articles (2)

Basic information regarding Brightspace and links to more in depth information and support options.
YES (Your Enrollment Services) at Vanderbilt University is the primary academic records and registration portal for students.