Service Description
Multi-Factor Authentication (MFA) provides an additional layer of security for users logging in to a secure environment.
MFA leverages three types of authentication:
- Something you know (VUnetID & password)
- Something you have (physical device)
- Something you are ( e.g. fingerprint, facial recognition)
Vanderbilt University uses Duo Security as its MFA solution. Duo makes authentication easy by allowing individuals to verify their identity via a mobile app or Universal 2nd Factor (U2F) device.
How do I get the service?
To access this service, follow these steps:
- Review the related knowledge articles for further information.
- For help adding or replacing devices, select the "Duo Request" button on this page.
- For help with a duo device that is not working as expected, select the "Duo Issue" button on this page.
- Fill in the form with all the required information.
Contact for Further Assistance:
For additional help, please contact:
- Help Desk: 615-343-9999
- You may also chat with us by using the chat function found at the bottom of the page.