Duo Issue

Service Description

Vanderbilt University uses Duo Security as its MFA solution. Duo makes authentication easy by allowing individuals to verify their identity via a mobile app or Universal 2nd Factor (U2F) device.

This service offering allows you to report any issue you're experiencing with MFA Duo.

How do I get the service?

To access this service, follow these steps:

  1. Review the related knowledge articles for further information.
  2. For help, select from the service offerings on this page.
  3. Fill in the form with all the required information.

Contact for Further Assistance:

For additional help, please contact:

  • Help Desk: 615-343-9999
  • You may also chat with us by using the chat function found at the bottom of the page.