Oracle Cloud

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Service Description

Oracle Cloud is Vanderbilt's suite of applications for human resources, financial, and administrative activities. All faculty and staff are granted access when their employment begins, and all students are given access upon enrollment.

Employment-related access includes but is not limited to viewing and updating personal information, reviewing payslips, submitting payroll tax documentation, requesting expense reimbursements, and completing training activities.
Student access provides the ability to access and complete training activities.

How do I get the service?

Many services are completed outside of VUIT and are handled by other departments. To access this service, follow these steps:

Select the appropriate button on this page. This link will direct you to a Knowledge Article.
Navigate to the "Resolution or Procedure Steps" section near the bottom of the page, where you can request assistance.
Use the table below to find the proper support category and support team.
If you can't find the needed option, please call the help desk at 615-343-9999 or chat with us using the chat icon on this page.

Identifying Proper Support Channels

Step 1: Identify Your Issue Category

Determine which category your issues falls into. Common categories may include payroll, benefits, purchasing, and travel, for example.

Step 2: Contact the Correct Support Team

Once you’ve identified your issue, refer to the table below for the appropriate contact team:

Issue Category	Contact Team	What They Help With	How to Reach Them
PCB - Payroll	Payroll	Missing or incorrect paycheck Tax withholdings and other general deductions Direct deposit questions or issues	payroll@vanderbilt.edu
PCB – Employee Records	Employee Records	Inability to access or submit time cards in Oracle Hire, assignment change, salary/award compensation, and other HCM transactions	hris-vu@vanderbilt.edu
PCB – Benefits	Benefits	Benefits enrollment questions Time off plans and balances Payroll deductions for benefits	benefits@vanderbilt.edu
PCB – General	People, Culture and Belonging	Other People, Culture and Belonging questions	pcb@vanderbilt.edu
Purchasing	Purchasing Services	Catalog and non-catalog purchases Issues with supplier performance Questions on purchasing contracts Requests to close open purchase orders (i.e. remove encumbrances)	purchasingservices@vanderbilt.edu
Payment	Payment Services	Invoice and Non-PO Payment Request inquiries Issues or changes to payments Correcting Accounts Payable transactions	paymentservices@vanderbilt.edu
Payment	Payment Cards and Expense Reporting	Payment Card applications, processes, and appropriate uses Using Oracle Expense Understanding the Business Expense Reimbursement Policy	paymentcardsexp@vanderbilt.edu
Supplier	Supplier Maintenance	Requesting or updating supplier information	supplierrecords@vanderbilt.edu
Travel	Travel	Using Concur and/or World Travel to book travel for staff, faculty, students and guests Help with the Vanderbilt Travel Policy	travel@vanderbilt.edu
Finance	Finance	General Finance questions	finance@vanderbilt.edu
Finance	Accounts Receivable	Outstanding invoices or bills Other related questions	gar@vanderbilt.edu
Finance	Capital Assets	Related questions	capitalassets@vanderbilt.edu
Research Finance	Grant and Contract Projects	Related questions	researchfinance@vanderbilt.edu
Research Finance	ecrt Effort Reporting	Related questions	ecrtsupport@vanderbilt.edu
Research Finance	Cores	Related questions	coresvu@vanderbilt.edu
Financial Planning	Financial Planning and Analysis	ePBCS and SmartView access, training, and troubleshooting Capital Planning, Budgeting, Forecasting, Reporting, and Long-Range Planning	vufpa@vanderbilt.edu

Oracle Cloud Expenses Oracle Cloud for Business Officers Oracle Cloud General Request Oracle Cloud Role Request Update Personal Information

Service Offerings (5)

Oracle Cloud Expenses

Oracle cloud Expenses is Vanderbilt's application for expense reimbursement and One Card reconciliation.

Oracle Cloud for Business Officers

Oracle Cloud General Request

Oracle Cloud Roles

Oracle Cloud roles and role changes.

Update Personal Information

Updating your information in Oracle Cloud is the first step toward getting your information to display correctly in other systems.

Updating...