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The Domain Name System (DNS) is a service that converts website names (like vanderbilt.edu) into numerical addresses (like 129.59.86.49) and vice versa. DNS can also create shortcuts to other website names (for example, example.vanderbilt.edu can point to example.vendor.com).
Support for Calendar and Email Delegation, Data Warehouse Access Management, Directory Services, Identity Management, Resource Access, Resource Accounts, TLA Requests, GitHub, UKG Access.
Discover solutions to your network connectivity queries. Get assistance with setting up, troubleshooting, and optimizing your connection for seamless access to online resources.
This service is used to activate existing wired network ports. To expedite this request, please provide the existing port information found on the wall plate. If there is not an existing wall plate/port, a cable/port installation request will need to be submitted.
Support for all your classroom Audio Visual (A/V) needs. Learn how to set up, troubleshoot, and optimize A/V equipment to enhance your teaching and learning experience.
Request for a loaner laptop for international travel.
Encompasses the provision, management, and support of reliable electronic communication and scheduling tools for faculty, staff, researchers and students. These services facilitate efficient communication, collaboration, and organization across academic, administrative, and research activities within the university community.
Encompasses the efficient and secure management of data storage infrastructure to support the diverse needs of academic, administrative, and research functions. This service subcategory ensures reliable access to data, scalability to accommodate growing storage demands, and adherence to data security and compliance requirements.
Easily manage and secure your passwords with our user-friendly tools. Ensure your accounts are protected with strong, unique passwords and simple recovery options.
Report and learn how to recognize and respond to suspicious activities or breaches to protect sensitive information and maintain system integrity.
SRFS is the preferred Vanderbilt IT service for outbound SMTP relay from systems/devices. Only qualified systems that are registered with the SRFS service are allowed to use the service.
Support for Alumni Email, Box, DMARC/DKIM Configuration, Distribution Lists, Email, MyEmma, Account Delegation, Email Forwarding Exceptions, Listserv, Mailbox Quota Increases, Microsoft Office 365 applications, OneDrive, Outlook, Power BI, Primary Email Address Changes, SharePoint, SMTP Auth, VU Gmail, and Zoom.
Digital Strategies, part of the Communications and Marketing department, is responsible for managing the overall web presence and strategy for Vanderbilt University. The team oversees most of the university's web properties, providing support in web development, content management, and digital communication to ensure a cohesive and high-quality digital experience for all users on the Vanderbilt.edu domain.
Support for Alumni Services, Brightspace, Card Access, DocuSign, Faculty Systems, Library, UKG Timekeeping and Scheduling, VUPS Support, YES, and many others.
Support for Policy Exceptions, Data Use Agreement, Cybersecurity Training, and general cybersecurity issues.
This Vendor Risk Assessment (VRA) identifies risks associated with using 3rd party applications and IT services. It results in a Pass/Fail determination and risk-reducing recommendations. Duration is ~10 business days, on average, but is highly dependent on quality of info the VU requestor provides and the vendor’s responsiveness. For more info, see the Knowledge Base Article (https://tdx.vanderbilt.edu/TDClient/33/Portal/K... . If you have questions about the form contact vuit.relationshipmanagement@vanderbilt.edu.
Support for the many services provided by VUIT. These services include CrashPlan, Computer re-image/re-assignment to new team member, computer equipment moves, loaner devices, device management questions, decommissioning VU Issued computers, and many others.
Discover robust solutions for handling human resources and financial management needs with Oracle's systems. Get support for setup, usage, and troubleshooting to streamline tasks effectively.
Provides the Vanderbilt University Community with software resources it needs for teaching, learning, and research at cost savings. Service Offering include Domain Request, SPSS for Student Labs, and Adobe Creative Cloud for Student Labs.
Explore options for purchasing new computers, tablets, and other endpoint devices. Get guidance on selecting hardware and software configurations to meet your specific needs.
VUIT maintains a print server that hosts print queues to allow the efficient and secured sharing of networked printers that fall outside of the campus print program. This service also allows the automatic installation of the printer on the appropriate endpoint devices via automated policy.
Vanderbilt University Information Technology (VUIT) offers comprehensive support for university-owned endpoint devices, ensuring optimal performance and management throughout their lifecycle. Support for personal devices is limited to connecting to Vanderbilt's resources like Wi-Fi, email, and printers. Request this service for assistance with your devices and general issues with their operations.
VUIT provides service to over 6,000 voice users across the university with features and capabilities such as voice mail, conference calling, long distance calling, conference bridges, call forwarding, and call center features. Service is provided using Microsoft Teams and Cisco Unified Communications. Any Vanderbilt University faculty or staff can request telephone/voice services.
Find answers to common questions, understand how to set up and use these tools effectively, and ensure your online interactions are protected.
Use this form to submit a request for a Resource ID to support the administration of a VUIT-managed application or service