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Encompasses the provision, management, and support of reliable electronic communication and scheduling tools for faculty, staff, researchers and students. These services facilitate efficient communication, collaboration, and organization across academic, administrative, and research activities within the university community.

Support for all your classroom Audio Visual (A/V) needs. Learn how to set up, troubleshoot, and optimize A/V equipment to enhance your teaching and learning experience.

Boost your productivity with Microsoft Office products. Access essential tools like Word, Excel, and PowerPoint for all your document, spreadsheet, and presentation needs.

Get assistance with compromised computer concerns promptly. Learn how to secure your computer, recover access, and prevent future incidents through expert guidance and support.

Information and support for Static IP requests, VPN (Virtual Private Network), and other network requests that may not be listed.

Firewalls are systems that monitor and control network traffic based on predetermined rules to establish security barriers. Firewall rules and changes are subject to approval, and are implemented by the Network Security team in VUIT.

Provides the Vanderbilt University Community with software resources it needs for teaching, learning, and research at cost savings. Service Offering include Domain Request, SPSS for Student Labs, and Adobe Creative Cloud for Student Labs.

Comprises a suite of software solutions designed to support and streamline the diverse academic needs of the institution. Subcategories includes applications such as Student Information Systems (SIS), Learning Management Systems (LMS).

Get support for Consultation and Price Quotes, Decommission Servers, Storage/Share Requests, Virtual Applications, and Virtual Servers.

Support for Alumni Services, Brightspace, Card Access, DocuSign, Faculty Systems, Library, UKG Timekeeping and Scheduling, VUPS Support, YES, and many others.

Faculty and staff may request an exception to the standard email retention policy if there is a need to retain specific emails beyond the normal retention period. Reasons for an exception may include legal obligations, compliance requirements, research continuity, or other academic and administrative needs. Each request will be reviewed on a case-by-case basis to ensure it meets the necessary criteria for extended retention.

Explore options for purchasing new computers, tablets, and other endpoint devices. Get guidance on selecting hardware and software configurations to meet your specific needs.

Support for Alumni Email, Box, DMARC/DKIM Configuration, Distribution Lists, Email, MyEmma, Account Delegation, Email Forwarding Exceptions, Listserv, Mailbox Quota Increases, Microsoft Office 365 applications, OneDrive, Outlook, Power BI, Primary Email Address Changes, SharePoint, SMTP Auth, VU Gmail, and Zoom.

Easily manage and secure your passwords with our user-friendly tools. Ensure your accounts are protected with strong, unique passwords and simple recovery options.

Discover robust solutions for handling human resources and financial management needs with Oracle's systems. Get support for setup, usage, and troubleshooting to streamline tasks effectively.

Discover solutions to your network connectivity queries. Get assistance with setting up, troubleshooting, and optimizing your connection for seamless access to online resources.

Report and learn how to recognize and respond to suspicious activities or breaches to protect sensitive information and maintain system integrity.

Vanderbilt University is using OneVU to make accessing applications easier and more secure. With OneVU, you can conveniently sign in to all your essential applications from one secure home page—no need to remember multiple passwords.

This service is used to activate existing wired network ports. To expedite this request, please provide the existing port information found on the wall plate. If there is not an existing wall plate/port, a cable/port installation request will need to be submitted.

Vanderbilt University Information Technology (VUIT) offers comprehensive support for university-owned endpoint devices, ensuring optimal performance and management throughout their lifecycle. Support for personal devices is limited to connecting to Vanderbilt's resources like Wi-Fi, email, and printers. Request this service for assistance with your devices and general issues with their operations.

Learn how to recognize and defend against phishing attacks. Discover strategies to protect your personal information and avoid falling victim to online scams.

Digital Strategies, part of the Communications and Marketing department, is responsible for managing the overall web presence and strategy for Vanderbilt University. The team oversees most of the university's web properties, providing support in web development, content management, and digital communication to ensure a cohesive and high-quality digital experience for all users on the Vanderbilt.edu domain.

VUIT maintains a print server that hosts print queues to allow the efficient and secured sharing of networked printers that fall outside of the campus print program. This service also allows the automatic installation of the printer on the appropriate endpoint devices via automated policy.

This request is used to request the continued use of an End of Life Operating system (for example: Windows 10 EOL is October 14, 2025).