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Get assistance with compromised computer concerns promptly. Learn how to secure your computer, recover access, and prevent future incidents through expert guidance and support.

Encompasses the efficient and secure management of data storage infrastructure to support the diverse needs of academic, administrative, and research functions. This service subcategory ensures reliable access to data, scalability to accommodate growing storage demands, and adherence to data security and compliance requirements.

Support for Alumni Services, Brightspace, Card Access, DocuSign, Faculty Systems, Library, UKG Timekeeping and Scheduling, VUPS Support, YES, and many others.

Find answers to common questions, understand how to set up and use these tools effectively, and ensure your online interactions are protected.

Faculty and staff may request an exception to the standard email retention policy if there is a need to retain specific emails beyond the normal retention period. Reasons for an exception may include legal obligations, compliance requirements, research continuity, or other academic and administrative needs. Each request will be reviewed on a case-by-case basis to ensure it meets the necessary criteria for extended retention.

VUIT provides service to over 6,000 voice users across the university with features and capabilities such as voice mail, conference calling, long distance calling, conference bridges, call forwarding, and call center features. Service is provided using Microsoft Teams and Cisco Unified Communications. Any Vanderbilt University faculty or staff can request telephone/voice services.

Report and learn how to recognize and respond to suspicious activities or breaches to protect sensitive information and maintain system integrity.

Support for Policy Exceptions, Data Use Agreement, Cybersecurity Training.

Discover robust solutions for handling human resources and financial management needs with Oracle's systems. Get support for setup, usage, and troubleshooting to streamline tasks effectively.

Easily manage and secure your passwords with our user-friendly tools. Ensure your accounts are protected with strong, unique passwords and simple recovery options.

Comprises a suite of software solutions designed to support and streamline the diverse academic needs of the institution. Subcategories includes applications such as Student Information Systems (SIS), Learning Management Systems (LMS).

Do you need help from VUIT but are unsure who to ask or where to begin? The VUIT Relationship Management team is available for a consultation to help you navigate your IT questions or needs.

Support for Calendar and Email Delegation, Data Warehouse Access Management, Directory Services, Identity Management, Resource Access, Resource Accounts, TLA Requests, GitHub, UKG Access.

Vanderbilt University Information Technology (VUIT) offers comprehensive support for university-owned endpoint devices, ensuring optimal performance and management throughout their lifecycle. Support for personal devices is limited to connecting to Vanderbilt's resources like Wi-Fi, email, and printers. Request this service for assistance with your devices and general issues with their operations.

Support for Alumni Email, Box, DMARC/DKIM Configuration, Distribution Lists, Email, MyEmma, Account Delegation, Email Forwarding Exceptions, Listserv, Mailbox Quota Increases, Microsoft Office 365 applications, OneDrive, Outlook, Power BI, Primary Email Address Changes, SharePoint, SMTP Auth, VU Gmail, and Zoom.

This service is used to activate existing wired network ports. To expedite this request, please provide the existing port information found on the wall plate. If there is not an existing wall plate/port, a cable/port installation request will need to be submitted.

Support for the many services provided by VUIT. These services include CrashPlan, Computer re-image/re-assignment to new team member, computer equipment moves, loaner devices, device management questions, decommissioning VU Issued computers, and many others.

Encompasses the efficient and secure management of data storage infrastructure to support the diverse needs of academic, administrative, and research functions. This service ensures reliable access to data, scalability to accommodate growing storage demands, and adherence to data security and compliance requirements.

Encompasses the management, provisioning, and support of cloud infrastructure and server environments that underpin various academic, administrative, and research activities. This service subcategory focuses on delivering reliable, scalable, and secure computing resources to support the university community's diverse needs.

Boost your productivity with Microsoft Office products. Access essential tools like Word, Excel, and PowerPoint for all your document, spreadsheet, and presentation needs.

The Domain Name System (DNS) is a service that converts website names (like vanderbilt.edu) into numerical addresses (like 129.59.86.49) and vice versa. DNS can also create shortcuts to other website names (for example, example.vanderbilt.edu can point to example.vendor.com).

Support for all your on campus event (A/V) needs.

This Vendor Risk Assessment (VRA) identifies risks associated with using 3rd party applications and IT services. It results in a Pass/Fail determination and risk-reducing recommendations. Duration is ~10 business days, on average, but is highly dependent on quality of info the VU requestor provides and the vendor’s responsiveness. For more info, see the Knowledge Base Article (https://tdx.vanderbilt.edu/TDClient/33/Portal/K... . If you have questions about the form contact vuit.relationshipmanagement@vanderbilt.edu.

Research computing solutions tailored to your academic needs. Get support for high-performance computing, data analysis, and software tools to advance your research goals effectively.

Encompasses the provision, management, and support of reliable electronic communication and scheduling tools for faculty, staff, researchers and students. These services facilitate efficient communication, collaboration, and organization across academic, administrative, and research activities within the university community.