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The Domain Name System (DNS) is a service that converts website names (like vanderbilt.edu) into numerical addresses (like 129.59.86.49) and vice versa. DNS can also create shortcuts to other website names (for example, example.vanderbilt.edu can point to example.vendor.com).

Discover solutions to your network connectivity queries. Get assistance with setting up, troubleshooting, and optimizing your connection for seamless access to online resources.

Easily manage and secure your passwords with our user-friendly tools. Ensure your accounts are protected with strong, unique passwords and simple recovery options.

Support for Calendar and Email Delegation, Data Warehouse Access Management, Directory Services, Identity Management, Resource Access, Resource Accounts, GitHub, UKG Access.

Boost your productivity with Microsoft Office products. Access essential tools like Word, Excel, and PowerPoint for all your document, spreadsheet, and presentation needs.

Provides the Vanderbilt University Community with software resources it needs for teaching, learning, and research at cost savings. Service Offering include Domain Request, SPSS for Student Labs, and Adobe Creative Cloud for Student Labs.

Faculty and staff may request an exception to the standard email retention policy if there is a need to retain specific emails beyond the normal retention period. Reasons for an exception may include legal obligations, compliance requirements, research continuity, or other academic and administrative needs. Each request will be reviewed on a case-by-case basis to ensure it meets the necessary criteria for extended retention.

Support for Alumni Services, Brightspace, Card Access, DocuSign, Faculty Systems, Library, UKG Timekeeping and Scheduling, VUPS Support, YES, and many others.

Discover robust solutions for handling human resources and financial management needs with Oracle's systems. Get support for setup, usage, and troubleshooting to streamline tasks effectively.

Encompasses the provision, management, and support of reliable electronic communication and scheduling tools for faculty, staff, researchers and students. These services facilitate efficient communication, collaboration, and organization across academic, administrative, and research activities within the university community.

Comprises a suite of software solutions designed to support and streamline the diverse academic needs of the institution. Subcategories includes applications such as Student Information Systems (SIS), Learning Management Systems (LMS).

Report and learn how to recognize and respond to suspicious activities or breaches to protect sensitive information and maintain system integrity.

Digital Strategies, part of the Communications and Marketing department, is responsible for managing the overall web presence and strategy for Vanderbilt University. The team oversees most of the university's web properties, providing support in web development, content management, and digital communication to ensure a cohesive and high-quality digital experience for all users on the Vanderbilt.edu domain.

Do you need help from VUIT but are unsure who to ask or where to begin? The VUIT Relationship Management team is available for a consultation to help you navigate your IT questions or needs.

Support for all your classroom Audio Visual (A/V) needs. Learn how to set up, troubleshoot, and optimize A/V equipment to enhance your teaching and learning experience.

The A5 license provides full access to the Microsoft 365 service, including the ability to install applications on personal devices. It's available to paid employees, staff, and students.
Exceptions may be available in some cases.

A5 exception requests last for either 1 month or 6 months and must be renewed by submitting a new request via the TDX request form upon their expiration. We do not reopen old requests as a way of renewing.

Request a new OpenAI EDU (ChatGPT) feature.

This Vendor Risk Assessment (VRA) identifies risks associated with using 3rd party applications and IT services. It results in a Pass/Fail determination and risk-reducing recommendations. Duration is ~10 business days, on average, but is highly dependent on quality of info the VU requestor provides and the vendor’s responsiveness. For more info, see the Knowledge Base Article (https://tdx.vanderbilt.edu/TDClient/33/Portal/K... . If you have questions about the form contact vuit.relationshipmanagement@vanderbilt.edu.

Research computing solutions tailored to your academic needs. Get support for high-performance computing, data analysis, and software tools to advance your research goals effectively.

Information and support for Static IP requests, VPN (Virtual Private Network), and other network requests that may not be listed.

Support for the many services provided by VUIT. These services include CrashPlan, Computer re-image/re-assignment to new team member, computer equipment moves, loaner devices, device management questions, decommissioning VU Issued computers, and many others.

Support for Alumni Email, Box, DMARC/DKIM Configuration, Distribution Lists, Email, MyEmma, Account Delegation, Email Forwarding Exceptions, Listserv, Mailbox Quota Increases, Microsoft Office 365 applications, OneDrive, Outlook, Power BI, Primary Email Address Changes, SharePoint, SMTP Auth, VU Gmail, and Zoom.

Vanderbilt University Information Technology (VUIT) offers comprehensive support for university-owned endpoint devices, ensuring optimal performance and management throughout their lifecycle. Support for personal devices is limited to connecting to Vanderbilt's resources like Wi-Fi, email, and printers. Request this service for assistance with your devices and general issues with their operations.

Explore options for purchasing new computers, tablets, and other endpoint devices. Get guidance on selecting hardware and software configurations to meet your specific needs.