Compromised Computer

Service Description

This service offers assistance with compromised computer concerns. You can learn how to secure your computer, recover access, and prevent future incidents through expert guidance and support. If you have an immediate concern, please call the help desk to speak to a technician. 

How do I get the service?

To access this service, follow these steps:

  1. Review the related knowledge articles for further information. 
  2. For help, select the "Request Service" button on this page.
  3. Fill in the form with all the required information.
    • Include asset information such as tag number, serial number, etc.

Contact for Further Assistance:

For additional help, please contact:

  • Help Desk: 615-343-9999
  • You may also chat with us by using the chat function found at the bottom of the page.