SSO - Single Sign On

Service Description

Prior to submitting a request for an SSO connection to be configured, please consult your vendor IT representative to determine the protocol needed.  

• If your protocol is OAuth 2 or OpenID connect, you will need to provide Redirect URLs, Scopes, and the values of the Claims/Attribute Names you would like returned from us. 
• For a SAML request, you can provide the SAML Metadata file or URL.

How do I get the service?

1. Select 'SSO New Integration' or 'SSO Integration Update' to fill out and submit a request for a new SSO integration or an update to an existing one.  

• SSO New Integration
  • Submitting this form begins the process for VUIT to create a new SSO integration for your application(s). Provide the following information, and please attach any relevant vendor documentation to the request ticket:  
    • Application Vendor Name
    • Application Name   
    • Vanderbilt Contact Name
    • Vanderbilt Contact Email
    • Production Go-Live Date
    • Application Users (dropdown field). Select user type based on VU/ VUMC and Active/Former.
    • Application Purpose and Usage
    • Application Type
    • Application Support Team e.g. Undergraduate Admissions, VUPD
    • Application Support Team Email Address
    • SSO Protocol (dropdown field) - options are: SAML 2.0, OAuth, OpenID or Other
    • MFA (dropdown field). Multifactor authentication (MFA) is required for all applications on the University network. Exemptions to this policy require the submission of a policy exception to be considered.
    • Application Login URL for both your Prod and Test environments.
    • Subject Return Value (user attribute information passed back to the application upon successful sign in) – the default value is VUnetID.
    • Other specific fields should be entered based on the protocol selected. Missing protocol information will delay request processing.
• SSO Integration Update 
  • Provide the following information and please attach any relevant vendor documentation to the request ticket:
    • Application Vendor Name
    • SSO Update Type
    • Application Name   
    • Production Go-Live Date  
    • Application Login URL for both your Prod and Test environments.  
    • Additional information can be added to the Update Details field.
• SSO Issue
  • Provide the following information and please attach a screen shot of any error messages.
    • Application Name 
    • Application URL
    • Error message
    • Instructions to recreate the error
    • Additional information can be added to the Update Details field.

2. Once  VUIT receives the SSO request form, a specialist will contact you if more information is needed or to clarify details.
3. VUIT will configure the SSO request in our UAT (User Acceptance Testing) environment, and you will be contacted via email to test for successful access to the application.
4. After successfully accessing the application in UAT, we will coordinate a time for the Go-live production configuration. During Go-live you will need to have someone available to confirm access to the application via SSO.

Contact for Further Assistance:

For additional help, please contact:

• Help Desk: 615-343-9999

• You may also chat with us by using the chat function found at the bottom of the page.