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Services or Offerings?
Telephony
  1. Services
  2. Communication and Collaboration
VUIT provides service to over 6,000 voice users across the university with features and capabilities such as voice mail, conference calling, long distance calling, conference bridges, call forwarding, and call center features. Service is provided using Microsoft Teams and Cisco Unified Communications. Any Vanderbilt University faculty or staff can request telephone/voice services.
Call Management Request
  1. Services
  2. Communication and Collaboration
  3. Telephony
Used to request call management solutions such as Call Tree Menu or Teams Call Queues.
Common Area Phone Request
  1. Services
  2. Communication and Collaboration
  3. Telephony
Use this service to request a new or modify/remove an existing common area phone.
Telephone Number Request
  1. Services
  2. Communication and Collaboration
  3. Telephony
Use this request to add, modify, or delete a VU Telephone Number.