Service Description
A virtual server is a software-based server created by dividing a physical server into smaller, self-contained segments. Virtual servers are also known as virtual machines (VMs). A VM is a software implementation of a physical machine. A hypervisor separates the virtual machine from physical hardware dependencies and takes advantage of unused resources (memory, compute, and storage capacities) by sharing them with multiple VMs. Virtualization provides resiliency as virtual machines can be moved between hosts in the event of a host failure, minimizing or avoiding downtime for the guest virtual machine.
VUIT is responsible for operating system (OS) level support of the server including: connectivity to the network, installation, licensing, patches and upgrades of the OS, server performance monitoring, and regularly scheduled backups. Managed Hosting is also known as Co-hosting (CoHo). The customer is responsible for licensing, installation, patches, and upgrades of all applications running on the server.
How do I get the service?
To access this service, follow these steps:
- Review the related knowledge articles for further information.
- For help, select the "Request Service" button on this page.
- Fill in the form with all the required information.
Contact for Further Assistance:
For additional help, please contact:
- Help Desk: 615-343-9999
- You may also chat with us by using the chat function found at the bottom of the page.