Storage Exception Request

The exception form for OneDrive, SharePoint, or Box is required when a user needs to request additional storage capacity beyond the standard allocation. This process ensures that data management adheres to organizational policies based on the information provided.

The default storage limits for active and enrolled students and regular, full-time faculty and staff are set as follows: 100GB in Box, 250GB in OneDrive, and 250GB in SharePoint. Temporary faculty and staff and affiliates with valid VUnet IDs are allocated 100GB in Box and 50GB in OneDrive. These storage resources are designated for active projects and routine engagement with work data. Vanderbilt offers more cost-effective solutions for long-term archiving. We recognize the need for temporary increases in Box, SharePoint, and OneDrive storage capacities. Should you require an extension beyond the initial storage quota limits, please complete this form and provide the requested details.

References:

• OneDrive For Business
• Box
• Collaboration Tools Retention FAQs
• SharePoint
• Document Storage Options

Frequently Asked Questions

• How do I clean up my Box data? (Delete Files or Folders – Box Support)
• How do I clean up my OneDrive? – (Delete files or folders in OneDrive - Microsoft Support)
• How do I clean up my SharePoint? (Delete a file, folder, or link from a SharePoint document library - Microsoft Support)
• How can I tell how much OneDrive/SharePoint storage I have available?
  • View usage data for your SharePoint site - Microsoft Support
  • Manage your OneDrive for work or school storage - Microsoft Support
• How can I tell how much Box Drive storage I have available?
  • Log into Box, then go to “Account Settings” and scroll down to “Account Details” to see the storage used.

To access this service, follow these steps:

1. Review the related knowledge articles for further information.
2. For help, select the "Request Service" button on this page.
3. Fill in the form with all the required information.

For additional help, please contact:

• Help Desk: 615-343-9999
• You may also chat with us by using the chat function found at the bottom of the page.