OpenAI EDU (ChatGPT) Help Request

Service Description

OpenAI EDU is an enterprise-grade artificial intelligence platform designed to support teaching, learning, research, and administrative productivity within an educational institution.

Key Features

  • AI-assisted content creation and summarization
  • Research and study support
  • Teaching and instructional design assistance
  • Secure, institution-managed user access
  • Usage governance and policy enforcement
  • Audit logging and monitoring

Supported Users

  • Faculty
  • Staff
  • Students (as approved by institutional policy)

Training, Education and Related Events
https://www.vanderbilt.edu/generative-ai/

How do I get the service?

To access this service, follow these steps:

  1. Review the related knowledge articles for further information.
  2. For help, select the "Request Service" button on this page.
  3. Fill in the form with all the required information.

Contact for Further Assistance:

For additional help, please contact:

  • Help Desk: 615-343-9999
  • You may also chat with us by using the chat function found at the bottom of the page.
 
Request Service

Related Articles (3)

Users with ChatGPT account with Vanderbilt email are unable to sign in via OAuth.