Activate Network Port

Purpose

The purpose of this article is to define the process of requesting a network port activation.

Target Audience

  • General Public

  • Vanderbilt University Community

    • Faculty and Staff

    • Undergraduate Students

    • Graduate and Professional Students

  • VUIT Internal knowledge

Description

This article explains how to request activation of an existing network port. Wired/wall data ports are provided for users that require this type of connectivity. Standard wired connections are currently provided at 1 GB/s. This service is available to Vanderbilt University faculty, staff, and students to request. If a network wall outlet and port is not available, or if additional wall outlets and ports need to be added/repaired, please submit a cable installation request.

Resolution or Procedure Steps

Provide the details printed on the faceplate of the wall jack you want activated. The easiest way to provide this information would be to take a picture of the wall plate/port, and include it as an attachment in the Activate Network Port request.

Common Issues/Troubleshooting  

Issue: the port is not working after activation:

  • Make sure the ethernet cable being used is in good condition and tested

  • Visually inspect the wall plate/port and cable ends if possible, to identify any bent or missing pins. If the wall plate/port is damaged, submit a Network Connectivity request to repair the wall plate/port. 

 Additional Information 

“V” numbers on a wall jack, such as “V01” or “V02” identify legacy voice ports and are not data ports. Data ports are usually green or yellow in color and are identified by a “D” number such as “D01” or “D02”.

Network Port Wall Plate Network Port Wall Outlet
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Activate Network Ports
This service is used to activate existing wired network ports. To expedite this request, please provide the existing port information found on the wall plate. If there is not an existing wall plate/port, a cable/port installation request will need to be submitted.
Cable/Port Installation
This service is used if you are requesting replacement or additional network wall outlets/ports and associated cabling. Cable/port installations are funded by the requesting department.
Common Area Phone Request
Use this service to request a new or modify/remove an existing common area phone.
Network Connectivity
Discover solutions to your network connectivity queries. Get assistance with setting up, troubleshooting, and optimizing your connection for seamless access to online resources.
Voice Services Request
Use this form to request telephone number redirects, reservations, AV system lines, emergency phones, AT&T circuits, and toll-free telephone numbers.