How to Check Workstation Warranty Information

The purpose of this article is to provide resources for checking the warranty status for Dell, HP, Lenovo, or Apple hardware devices. 

• General Public

• Vanderbilt University Community

  • Faculty and Staff

  • Undergraduate Students

  • Graduate and Professional Students

• VUIT Internal Knowledge

• Know the device serial number or Service Tag (Dell)

Most workstations issued by VU come with a standard three-year warranty, which covers accidental physical damage and hardware parts failure. This article provides resources for checking the hardware warranty for the most common device manufacturers used at Vanderbilt University.

Check Warranty Status for Apple products

• Visit: https://checkcoverage.apple.com

• Signing in is not necessary.

• Enter the device serial number and complete the verification.

• Click "Submit."

• Warranty information will be displayed.

Check Warranty Status for Dell products

• Visit: https://www.dell.com/support/home/en-us?app=warranty

• Enter the Dell Service Tag.

• Click "Search."

• Warranty information will be displayed.

Check Warranty Status for HP products

• Visit: https://support.hp.com/us-en/checkwarranty

• Signing in is not necessary.

• Enter the device serial number.

• Click "Submit."

• Warranty information will be displayed.

Check Warranty Status for Lenovo Products

• Visit: https://pcsupport.lenovo.com/us/en/warranty-lookup#

• Enter the device serial number.

• Click "Submit."

• Warranty information will be displayed.

Unable to find device Serial Number or Service Tag:

• Place a Service Request. A VUIT Technician will have additional resources for determining device warranty status. They will provide repair options, help with securing a loaner workstation, and guide you through the repair process.

VUIT is not permitted to assist with repairs for personal devices. See Personal Device Support for more information.