VUIT Tech Hub

Purpose

The purpose of this article is to provide information about the VUIT Tech Hub including availability, and methods for contact.  

Target Audience

  • General Public

  • Vanderbilt University Community

    • Faculty and Staff

    • Undergraduate Students

    • Graduate and Professional Students

  • VUIT Internal Knowledge     

On-Campus Support

On-Campus support is provided by request:

  • We are available for on-campus support Monday - Friday: 7:00 AM – 6:00 PM

  • Place a Desktop Support Service Request and select "VUIT Comes to You" for your preferred method of support.

Walk-up Support

Visit us at the Vanderbilt Hill Center

  • We are available for walk-up support Monday - Friday: 9:00 AM - 3:00 PM

To schedule a walk-in support session place a Desktop Support Service Request and select "You come to VUIT" for your preferred method of support.

Phone Support

Call the VUIT Tech Hub at 615-343-9999 or send us a text message at 1-844-436-1567.

You can also place a Desktop Support Service Request and select "Phone" for your preferred method of support.

  • We are available for phone support:

    • Monday - Thursday: 7:00 AM – 11:00 PM

    • Friday: 7:00 AM – 6:00 PM

    • Saturday: Closed

    • Sunday: 2:00 PM – 11:00 PM

Chat Support

Chat with us by using the chat function found on the bottom right corner of the page.

Please note that if you are using ad-blockers, you might not see the chat function.

  • We are available for chat support:
    • Monday - Thursday: 7:00 AM – 11:00 PM

    • Friday: 7:00 AM – 6:00 PM

    • Saturday: Closed

    • Sunday: 2:00 PM – 11:00 PM

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Related Services / Offerings (1)

Vanderbilt University Information Technology (VUIT) offers comprehensive support for university-owned endpoint devices, ensuring optimal performance and management throughout their lifecycle. Support for personal devices is limited to connecting to Vanderbilt's resources like Wi-Fi, email, and printers. Request this service for assistance with your devices and general issues with their operations.