Email Retention Policy Exception

Service Description

Faculty and staff may request an exception to the standard email retention policy if there is a need to retain specific emails beyond the normal retention period. Reasons for an exception may include legal obligations, compliance requirements, research continuity, or other academic and administrative needs. Each request will be reviewed on a case-by-case basis to ensure it meets the necessary criteria for extended retention.

How do I get the service?

To access this service, follow these steps:

  1. Review the related knowledge articles for further information.
  2. For help, select the "Request Service" button on this page.
  3. Fill in the form with all the required information.

Contact for Further Assistance:

For additional help, please contact:

  • Help Desk: 615-343-9999
  • You may also chat with us by using the chat function found at the bottom of the page.