Telephony

Service Description

VUIT provides service to over 6,000 voice users across the university with features and capabilities such as voicemail, conference calling, long distance calling, conference bridges, call forwarding, and call center functions. Service is provided using Microsoft Teams and Cisco Unified Communications. Any Vanderbilt faculty or staff can request telephone/voice services.

How do I get the service?

For help, select the appropriate request button on this page, then fill in the form with all the required information.

Select the appropriate link in the "Service Offerings" box, below the request buttons, to see more information about that specific service offering. You can also review the related knowledge base articles for more information.

Contact for Further Assistance:

For additional help, please contact:

  • Help Desk: 615-343-9999
  • You may also chat with us by using the chat function found on the bottom right corner of the page.
     

 
Call Management Request Common Area Phone Request Telephone Number Request Voice Services Request

Service Offerings (4)

Call Management Request
Used to request call management solutions such as Call Tree Menu or Teams Call Queues.
Common Area Phone Request
Use this service to request a new or modify/remove an existing common area phone.
Telephone Number Request
Use this request to add, modify, or delete a VU Telephone Number.
Voice Services Request
Use this form to request telephone number redirects, reservations, AV system lines, emergency phones, AT&T circuits, and toll-free telephone numbers.