TeamDynamix (TDX) is Vanderbilt's ITSM (IT Service Management) application used by VUIT for Incident, Request, Problem, Knowledge and Change management. It is also designed as an Enterprise Service Management (ESM) platform available for departments outside VUIT to use for those same applications.
Here you can find articles aimed at those adopting TeamDynamix as their service delivery solution, including guides for new application administrators, FAQs and technician training resources.